Limited Lifetime Warranty

Residential Purchaser Definition:

1. The residential purchaser is an individual who buys and installs the product in a dwelling that is either a primary or secondary home.

2. The residential purchaser or a business, such as a builder, contractor, or developer, who installs the product in a newly constructed or remodeled dwelling, which will be used as a primary or secondary home by the first owner. This warranty does not cover rental properties, vacation rentals (e.g., Airbnb, VRBO), or properties used commercially. (For commercial warranty, see the Commercial Warranty section).

 

Warranty Coverage:
This limited warranty ensures that your product will be free from defects in materials and craftsmanship under normal use and maintenance, for the period specified below.

Warranty Period:
The warranty begins on the date the product is purchased, whether by you or a third party on your behalf. The warranty is valid only if the product is used in a dwelling as a primary or secondary home and is not transferable to future owners if the property is sold.

Exclusions from Coverage:
This warranty does not cover the following:

• Vent hoods, blowers, components, or decorative hardware.

 

Other Warranties:
This limited warranty is the sole and exclusive warranty provided by Averie Custom Cabinets for the product. All implied warranties, including those of merchantability and fitness for a particular purpose, are strictly limited to the duration of this warranty.

Exclusions:
This warranty does not apply to:

1. Products used outdoors.

2. Products used for purposes not intended by Averie Custom Cabinets.

3. Products subjected to misuse, vandalism, abuse, negligence, accidents, or unauthorized modifications.

4. Products that have been improperly stored (if storing, cover and store in a humidity and temperature-controlled environment, away from direct sunlight).

5. Products that have been improperly installed, cleaned, or maintained. (Refer to care instructions on our website at averiecustomcabinets.com).

6. Products subjected to improper temperature or humidity (extreme temperatures outside the 50–85°F range or humidity levels outside 30–55%).

7. Products exposed to prolonged contact with water (e.g., water left on kitchen sinks, bathtubs, etc.).

8. Products damaged by fire, flooding, acts of God, or other external factors beyond our control.

9. Changes in color or characteristics due to environmental factors such as age, sunlight, or smoke.

10. Products affected by abrasive cleaners, chlorine-based products, acidic cleaners, scuffing sponges, steel wool, or natural wear and tear.

 

Natural wood may vary in color and characteristics over time. For example, painted doors, drawer fronts, and face frames may experience visible cracking, and cabinet colors may darken or lighten. These variations are considered natural aging processes and are not covered under the warranty.

Sole and Exclusive Remedy:
If a product defect occurs during the warranty period, Averie Custom Cabinets will, at its discretion, repair or replace the defective product or component. If repair or replacement is not commercially feasible, we may refund the original purchase price or provide a credit towards a similar product. The above options are your exclusive remedies for any product defect.

Examples of costs not covered by this warranty:

• Labor costs for installation, removal, or reinstallation of the product or defective components.

• Costs for removal, reinstallation, refinishing, or replacement of other materials (e.g., counters, sinks, tiles, flooring, appliances, plumbing fixtures) necessary for product repair or replacement.

 

If a warranty claim is made for issues like warped components, joint separation, or wood expansion, we may defer action for up to 12 months to allow the product to acclimate to its environment.

We reserve the right to modify product designs, specifications, or materials without obligation to make similar changes to previously sold products.
Repair or Replacement of Obsolete Products:

If a valid warranty claim is made for an obsolete product, Averie Custom Cabinets may, at its discretion:

1. Replace the affected product or component with a similar or comparable product from our current line.

2. Provide a replacement with a similar style or color, but we cannot guarantee an exact match due to natural aging and color changes in the product.

 

Limitation of Liability:
The remedies described above are your sole and exclusive remedies. Averie Custom Cabinets' total liability is limited to the actual amount you paid for the defective product. We are not liable for any consequential, indirect, incidental, special, or punitive damages, including lost profits, even if this warranty is deemed to have failed in its essential purpose.

How to Obtain Warranty Service:
For warranty service, please visit our website at www.averiecustomcabinets.com. To file a claim, contact one of our authorized dealers or distributors, who will arrange for product inspection. A dated sales receipt is required to validate your warranty. If you encounter any issues, please contact us via email at info@averiecustomcabinets.com.